Dr David Gerouville-Farrell is an AI and product leader with over 20 years of experience in cloud, digital transformation, climate change, and government sectors. He specializes in leveraging large language models and AI to deliver innovative solutions that drive impact, efficiency and organisational growth. His recent work leading AI initiatives for the UK's Foreign, Commonwealth & Development Office resulted in the successful launch of the FCDO's first public-facing service that leveraged LLMs to resolve user enquiries. This implementation dramatically reduced end-user response times from 10 days to less than 5 seconds, decreased incoming contacts by three times the project's initial targets, and achieved these results whilst improving customer satisfaction. A regular speaker at AI events, including the Generative AI Summit, David contributes to the evolving dialogue on AI's potential and challenges. His background as a university lecturer and PhD in Computer Science enhances his ability to explain complex AI concepts and guide teams in AI adoption.