Jie Zheng

Technology Team Lead - Machine Learning Lab TUI

Jie Zheng is the Technology Team lead for Machine Learning Lab at TUI where she leads all aspects of AI innovation, especially on development Proof of Concept projects (PoCs) and collaboratively to drive innovation impact for the company. Educated at Birkbeck, University of London, Jie holds an MSc in Data Science. She began her career in hospitality, advancing to General Manager for the popular restaurant chain Nando’s before transitioning to technology. However, working for a global travel company, such as TUI, means she hasn’t completely lost her connection with the hospitality industry. Aside from her work with TUI, Jie has a strong drive to champion diversity and inclusion in the industry and dedicates her time as an advisory board member for Women in Hospitality Travel and Leisure – the only collaboration community devoted to supporting companies across Hospitality, Travel, Leisure, and Retail to create diverse and inclusive environments that will positively impact 5 million employees globally by 2030.

Main Day 2 - Wednesday 15th January 2025

8:40 AM PANEL: Integrating AI into Organisational Workflows and Fostering Cross-Business Collaboration

  • Establish an operating model to integrate AI products into business applications without losing their value.
  • How to transition a project from innovation (0-1/risk taking teams) to operation (1 - production / risk neutral teams) to systematic / long-term project (1 – N / risk averse teams). The core value of the delivery team for each phase of the project shift and changes. How recognising and respecting the value and differences between stages and teams can boost efficiency of collaboration and improve overall impact of AI projects.
  • Securing Internal Buy-In and Resources: Cultivate support across the organisation by clearly communicating the value of the AI product strategy, ensuring stakeholders understand its benefits and are committed to investing the necessary resources for successful implementation.
  • Team collaboration and cross-function innovation: Interactions between product, data science, engineering, and user experience teams to streamline the development and launch of AI applications. Enabling these teams to innovate and scale AI initiatives, integrating AI capabilities into business processes.

Check out the incredible speaker line-up to see who will be joining Jie.

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