June 29 - 30, 2021
Virtual Event
APAC Day
All Times in SGT
9:00 am - 9:45 am
Data Science Driven Intervention For Innovation
Shiv Kumar -
Head of Analytics,
Schlumberger
- Divining from the business- what is the objective
- Engaging the business where you can improve
- Enhancing the efficiency no matter the discipline
- Cost, revenue, engagement, profitability, etc
- This is the lowest hanging fruit
- Driving the analytics engine to impact the KPI of choice
- Consistently asking- how does the data impact the KPI
- Finding where are the unexplored patterns
- Realizing business frameworks and complexities change and evolve so there is always something to be done
- Driving innovation by identifying new markets and new products through data science
- This is the fruit further up the tree
10:00 am - 10:45 am
Data Is The Core: Applied AI For Business Resilience Through Customer-Centricity
Harjot Singh -
Chief Data Officer,
RAC WA
- Understanding that if AI is the penthouse, data strategy is the foundation
- Building a data strategy as well as cloud strategy for the enterprise vision
- Looking at use cases for automation to drive enterprise efficiency
- Building a service orchestration layer using microservices architecture as opposed to point-to-point integration
- Driving digital transformation for AI & ML evolution
- Embedding AI so decision making is automated
- Discovering patterns to identify fringe exceptions
- Gaining a better customer experience through improved efficiency and time savings
- Utilizing those benefits as competitive advantage to outpace competition and reach business resilience
- Attaining customer-centricity vs. product-centricity
