Jon Case

VP of Product Management Verato

Agenda Day 1

9:35 AM FIRESIDE CHAT: CUSTOMER 180 VS. CUSTOMER 360: HOW TO ACHIEVE A COMPLETE PATIENT VIEW

As healthcare organizations strive to create comprehensive 360-degree views of their patients, consumers, members, and providers, the need for an accurate identity foundation has never been more critical. However, the growing complexity of new applications, data sources, and touchpoints generating identity data has made it increasingly challenging to achieve a unified view. Without clarity on "who is who" across the enterprise, organizations struggle to deliver exceptional consumer experiences, drive organic growth, enable seamless care transitions, and improve outcomes.

 

Join an engaging fireside chat with Verato and Yan Ding, Chief Data & Analytics Officer at Acadia Healthcare, as we delve into the challenges and opportunities surrounding Customer 360 initiatives. Discover actionable steps, emerging trends, and proven best practices for overcoming these hurdles and elevating your organization’s patient or member experience.

  • Gain insights from industry leaders on success stories and strategies for achieving Customer 360
  • Learn how to build a robust identity foundation to support your Customer 360 goals
  • Discover ways to turn your data challenges into opportunities for delivering value-driven care

Check out the incredible speaker line-up to see who will be joining Jon.

Download The Latest Agenda