Digital transformation and cloud technologies are gaining traction in the travel and hospitality sector. Yet, moving away from legacy systems is a complicated procedure – what more, is it really even necessary? Though often seen as a hindrance, legacy systems still offer a valuable service as a stable and reliable tool for many travel and hospitality companies. However, there is growing pressure from customers, who expect such companies to be on a par with other industries in terms of digital maturity. Modernising systems requires organisational change, buy-in from the workforce, as well as a hefty budget to implement, but for many companies they are slowly becoming a necessity. Join this session to weigh in on the pros and cons of legacy and modern systems, and the best course of action for your unique business.

- Weigh in on the need for a cultural shift, both from employees and upper management, in order to ensure a workforce that embraces innovation and collaboration over the course of the digital journey

- Assess the compatibility of current legacy systems with new tech solutions, and where the latter may be integrated seamlessly or where the former may be modernised or augmented for overall optimised operations and cost efficiency

- Learn the value of establishing a roadmap and strategy for incremental modernisation, and consider the worth of leveraging hybrid architectures to enable flexibility and cost-effectiveness