The travel and hospitality sector is unique in its need to address customer requirements immediately. In today’s fast-paced market, in which a means of transport is suddenly cancelled, or a room does not fit a guest’s requirement, real-time data analytics is fast becoming a crucial way to respond to these needs and to stay ahead of the curve. Making decisions in real time, in this sense, is a game-changer for data teams in the industry, both from a customer satisfaction perspective but also for long-term strategy and growth. They must, however, learn how to harness these real-time insights in order to be able to unlock these opportunities and drive competitive advantage.

- Explore key ways to leverage real-time data analytics to gain insights into customer satisfaction and behaviours and to inform your decision-making for personalised marketing strategies

- Discover the value of real-time data in optimising your pricing by viewing market trends and booking patterns live and adjusting your strategy to maximise revenue

- Learn to improve resource management and operational efficiency by monitoring patterns such as flight schedules and room occupancy live and optimising overall efficiency and savings