Nick is an engineer whose career began in process improvement in aircraft manufacturing and then supply chain optimisation in the industrial gas industry. He joined Heathrow Airport in 2013, developing data-driven planning processes for the new Terminal 2, which were then expanded across all terminals. Nick developed a passenger flow model to predict congestion and support passengers with short connection times. More recently, whilst leading Heathrow's Commercial Data & Analytics team, Nick co-authored Heathrow's first data strategy, and is a leading voice for data transformation at Heathrow.
A data strategy is only as good as you build it, but it will look different for each company. Figuring out the best architecture, team and tactics suited to you is a tricky and lengthy process, and one that is constantly changing according to trends and regulations. The question remains: is the travel and hospitality sector truly behind in its data journey and, if it is, how can it catch up? Join this round-up panel discussion to complete the CDO Travel & Hospitality Exchange and hear what your peers plan to focus on going forward. In turn, take the time to weigh in on your key takeaways from the Exchange and potential strategies as you continue your data journey.
Check out the incredible speaker line-up to see who will be joining Nick.
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