Scott Richardson

Chief Data & Analytics Officer First Citizens Bank

Agenda Day 1

8:50 AM PRESENTATION: A STEP-BY-STEP CASE STUDY – HOW AI REVOLUTIONIZED OUR PROCESSES

By understanding how data, technology, and culture interact, businesses can unlock AI’s full potential and revolutionize their processes. Nevertheless, specific capabilities that need to be in place – from robust data infrastructures and cutting-edge technology to a culture of innovation and adaptability – to create a foundation for tangible AI outcomes. Through real-world examples and insights, this talk will demonstrate how organizations can harness AI to optimize processes, enhance decision-making, and ultimately gain a competitive edge in the digital age.


  • Understand how quality data fuels AI success and the critical role of data governance and infrastructure in ensuring AI delivers meaningful outcomes
  • Learn about the key technologies that enable AI adoption, from machine learning models to cloud infrastructure, and how they interact to power intelligent processes
  • Discover the importance of fostering a culture that embraces change, innovation, and continuous learning to effectively implement AI and reap its benefits

Check out the incredible speaker line-up to see who will be joining Scott.

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