DATA GOVERNANCE TO AI: NAVIGATING RETAIL'S DATA CHALLENGES
9th - 10th July 2025 | Hilton Syon Park, London
Day 2
8:00 - 8:35
REGISTRATION & COFFEE
8:35 - 8:45
OPENING ADDRESS FROM THE CHAIR
8:45 - 9:30
PANEL DISCUSSION: ADAPTING DATA STRATEGIES TO FIT YOUR CUSTOMER BEHAVIOUR DYNAMIC AND EXPECTATIONS - TURNING CHANGE INTO OPPORTUNITY
Liz Greenwood -
UK Chief Information and Transformation Officer,
Exertis UK
Simone De Giuseppe - Chief Information and Digital Officer, Bricocenter
9:30 - 10:00
BALANCING DATA GOVERNANCE AND BUSINESS AGILITY: THE RETAIL DATA LEADER’S PLAYBOOK
Matt Court -
Head of BI and Data Governance,
Gymshark
10:05 - 10:35
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
10:40 - 11:10
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
11:15 - 11:45
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
10:05 - 10:35
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
10:40 - 11:10
THINK TANK: LEVERAGING AI AND UNSTRUCTURED DATA TO ENHANCE CUSTOMER PERSONALIZATION
Saverio Serafino -
Consumer Value Creation (CRM) & Data Analysis Director,
Zegna
11:15 - 11:45
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
Join our exclusive roundtable discussions and have your say on the top challenges you are facing. Simply choose the topic of most interest to you and join the discussion.
ROUNDTABLE DISCUSSIONS
11:50 - 12:35
TABLE 1: SUCCESS MEANS GETTING YOUR DATA FUNDAMENTALS RIGHT BUT WHAT ARE THE FUNDAMENTALS?
11:50 - 12:35
TABLE 3: HARNESSING THE POWER OF YOUR DATA SCIENCE TEAM FOR RETAIL EXCELLENCE: STRATEGIES AND INNOVATIONS
11:50 - 12:35
TABLE 2: USING DATA FOR PERSONALIZATION: ENHANCING CX/UX AND DRIVING SALES
11:50 - 12:35
TABLE 4: CROSS FUNCTIONAL AND DEPARTMENTAL USES FOR GENAI TEXT MINING TOOLS
12:35 - 13:35
NETWORKING LUNCH
13:35 - 14:05
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
14:10 - 14:40
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
13:35 - 14:05
THINK TANK: EVALUATING THE BI VALUE DERIVED OUT OF YOUR UNSTRUCTURED DATA ANALYSIS TO INFORM DECISIONS
14:10 - 14:40
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
14:45 - 14:50
LIVE POLLS
14:50 - 15:20
EMPOWERING YOUR INSTORE TEAM WITH AI-DRIVEN INSIGHTS: THE STORE BODY USE CASE
Simone De Giuseppe -
Chief Information and Digital Officer,
Bricocenter
15:20 - 16:05
PANEL DISCUSSION: MASTERING DATA QUALITY, BUILDING A SOLID FOUNDATION FOR RELIABLE INSIGHTS
Subhashini (Su) Ravindra -
Head of Data Ownership Workstream Lead,
CHANEL
Shabnam Umerji - Senior Manager, Data Governance, CHANEL
