DATA GOVERNANCE TO AI: NAVIGATING RETAIL'S DATA CHALLENGES
9th - 10th July 2025 | Hilton Syon Park, London
Day 1
8:00 - 8:30
REGISTRATION & COFFEE
8:30 - 8:35
CDO RETAIL EXCHANGE WELCOME
8:35 - 8:45
OPENING ADDRESS FROM THE CHAIR
8:45 - 8:50
LIVE POLLS
8:50 - 9:35
PANEL DISCUSSION: EMPOWERING RETAIL THROUGH DEMOCRATIZED DATA ANALYTICS OR OVERWHELMING THE STAKEHOLDERS WITH THE COMPLEXITIES OF DATA & AI ?
Stefan Kühn -
VP Data & AI,
air up®
Andy Brown - Group Head of Data Architecture & Engineering, Applegreen
Tomasz Mazur - Head of Digital Technology and Delivery, Chalhoub Group
9:35 - 10:05
THE ROLE OF BEHAVIOURAL DATA IN CUSTOMER-FACING AI
Alex Dean -
Co-Founder and CEO,
Snowplow
10:10 - 10:40
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
10:45 - 11:15
ONE-TO-ONE BUSINESS MEETINGS
11:20 - 11:50
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
10:10 - 10:40
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
10:45 - 11:15
THINK TANK: THE STEP BY STEP GUIDE TO CREATEING A ROBUST DATA CATALOGUE TO ANALYSE PURCHASING TRENDS AND OPTIMISE MARKETING CAMPAIGNS
Subhashini (Su) Ravindra -
Head of Data Ownership Workstream Lead,
CHANEL
11:20 - 11:50
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
11:55 - 12:25
UNLOCKING COMMERCIAL SUCCESS THROUGH STRATEGIC PEOPLE DATA
James Rands -
Head of Global People Data and System Change,
Specsavers
12:25 - 12:55
UNLOCK BUSINESS AGILITY AND FUEL INNOVATION WHILST ENABLING REGULATORY COMPLIANCE THROUGH DATA GOVERNANCE
12:55 - 13:55
NETWORKING LUNCH
13:55 - 14:25
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
13:55 - 14:25
INTERACTIVE LIGHTNING DEBATE
14:30 - 14:35
LIVE POLLS
14:35 - 15:05
DO LESS TO ACHIEVE MORE: THE BUSINESS CASE FOR REAL-TIME DATA AND AGILE MARKETING
Aaron Smedley -
Chief Digital & Marketing Officer,
Le Chameau
15:05 - 15:35
DATA QUALITY: THE CORNERSTONE OF TRUSTWORTHY AI
15:40 - 16:10
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
16:15 - 16:45
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
16:50 - 17:20
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
15:40 - 16:10
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
16:15 - 16:45
THINK TANK: NAVIGATING THE CDP JOURNEY: BALANCING OPERATIONAL CUSTOMER RECORDS AND UNIFIED CUSTOMER INSIGHTS
Nadia Shchegrova -
Head of Analytics,
Currys plc
16:50 - 17:20
ONE-TO-ONE BUSINESS MEETINGS & NETWORKING
