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In July 2024, Chief Data Officers from the UK's leading retail brands united for two days of benchmarking, networking and valuable learning at our annual Chief Data Officer Retail Exchange.


5 Key Takeaways:

1. Data Quality Is Paramount For Future Growth & Potential AI Projects: The foundational element of any successful data initiative is the quality of the data. Ensuring data accuracy, consistency, and reliability is crucial for effective decision making, customer insights, as well as the basis of generative AI projects.

2. You Need Agility In Data Team Structures: To keep pace with the rapidly changing retail landscape, data teams need to adopt more agile structures.  This involves fostering cross-functional collaboration, implementing flexible workflows, and continuously iterating on projects.

3. Understanding How Your Customer DNA Varies To Scale Personalisation: A deep understanding of customer behaviour and  preferences (customer DNA) is critical for personalising experiences and driving loyalty. However, it’s important to recognise that customer preferences can vary significantly based on context, season, and market conditions where retailers must be reactive and agile in response to changing market dynamics.

4. Find & Create Your Data Evangelists: Cultivating a data-driven culture requires the creation of data evangelists within the organisation. These champions play a pivotal role in bridging the data divide, promoting the value of data insights, and encouraging data literacy across departments.

5. Generative AI Is Here, & You Can Join In: The integration of AI into retail operations continues to unlock new opportunities for innovation and efficiency. From optimising supply chains with predictive analytics to scaling personalisation globally, AI projects are transforming the retail sector. Data leaders must focus on identifying and implementing AI initiatives that align with strategic goals and drive tangible business outcomes.





CDO Retail Exchange 2024 At A Glance...

12+

Hours of dedicated networking time

14+

Hours of thought leadership content

250+

Pre-scheduled one-to-one meetings

70+

Senior data leaders in attendance

Secure Your Place at the Exchange In 2025

To ensure the #CDORetail Exchange offers the highest degree of relevancy for attendees, only senior data leaders responsible for driving data driven decisions within their organisation are invited. 

PAST SPEAKERS INCLUDE

The Future of Data: Insights on a Rapidly Evolving Industry

How to Hire and Retain Talent in Data
 

Investing in Your Data Transformation: People, Tech, Budget & Resources 

Benefits of Attending

Why Attend?

Contact Us

Attendance at the Chief Data Officer Retail Exchange 2024 is reserved only for data leaders and a select few partners who provide solutions to challenges currently being experienced by our audience of senior data executives.

If this is you then get in touch with a member of the team on info@exchangeevents.co.uk to secure your place.