AMERICA'S PREMIER INVITATION ONLY EVENT FOR SENIOR LEADERS IN AI
May 13 - 14, 2025
| USA
Day 1: Wednesday, May 1st 2024
The Intelligent Automation Exchange USA is North America's premier invitation-only community meeting for senior leaders in AI and Automation. View Day 1 of the event agenda.
7:45 am - 8:30 am
EVENT REGISTRATION AND BREAKFAST
8:30 am - 8:45 am
EXCHANGE WELCOME AND CHAIRPERSON’S OPENING REMARKS
8:45 am - 9:15 am
OPENING KEYNOTE PRESENTATION - The Pillars of AI Strategy
To kick off the 2024 edition of the Exchange, join Satnam Singh in the opening keynote
to explore the key pillars leaders must address when evaluating AI opportunities in their
business. With economic challenges effecting every enterprise, it is critical to assess
efficiency and productivity gains, anticipate obstacles to integrate these new systems,
and embrace how AI defines leadership.
• How to leverage AI systems to drive strategic business outcomes and ROI, especially
gains in efficiency and productivity
• Anticipating implementation challenges with emerging AI systems, from a strategic
and enterprise culture point of view
• Driving influence and leadership with AI and what the future AI leader looks like
9:15 am - 9:45 am
PLENARY PRESENTATION - From Repetition to Reasoning: How Intelligent Process Automation (IPA) Is Revolutionizing RPA
What if you could merge the precision of Robotic Process Automation with the intuition
of Artificial Intelligence? With IPA, that is precisely the offering. How could you turn down
a 40% reduction in people operations cost or a 95% reduction in finance transaction
time? In a nutshell, IPA is not just a tool; it is a transformation catalyst. It is about
moving beyond traditional automation, stepping into a realm where processes are not
just efficient but also intelligent. Dare to leap forward.
• Demonstrating how integrating Robotic Process Automation and Artificial Intelligence
is feasible today
• Discussing the undeniable success stories with IPA
• How IPA can be the solution to the goal of hyper-automation
9:45 am - 10:05 am
NETWORKING ACTIVITY GET INTO THE CREATIVE MOOD WITH OUR GRAFFITI WALL!
Compete in teams to make the best city of the future. After 15 minutes vote on which
future city you like the most. The prize? Bragging rights!
10:10 am - 11:15 am
ONE-TO-ONE BUSINESS MEETINGS
10:45 am - 11:15 am
THINK TANK - Small Steps for Big Change: Laying Foundations for Company-Wide Adoption
A phased approach to adopting automation solutions should not be
underestimated. Delving into the constructive collaboration of traditional
automation, artificial intelligence, and data analytics, we will explore how
beginning with targeted, manageable implementations can lay a sturdy
foundation for expansive, company-wide adoption. Join us to discover how
to transform your organization’s automation journey from its nascent steps
to its triumphant strides, ensuring efficiency, adaptability, and growth at
every stage.
11:20 am - 12:00 pm
PANEL DISCUSSION - Educating AI: What’s Possible, What’s Important, What’s Safe
Previous years saw AI becoming democratized, bringing with it a new wave of usage
and pressures on companies. The time has come for a pragmatic discussion about the
state of AI in Q2 of 2024. From grounding the conversation on AI with what is possible,
focusing on what is important in AI and exploring how we can implement these
powerful tools safely. Educating AI promises to bring us all on to the same page so that
we can all take part in productive and thought-provoking conversation.
• Dissecting new case studies from within the fortune 500, grounding the AI discussion
in reality
• Debating how safe these use cases are considering regulation and data governance
questions
• Exploring the question of governance, and whether to empower employees with
these tools, or to centralize AI to mitigate data breaches
12:00 pm - 12:30 pm
PLENARY PRESENTATION - Do Not Be Alone: Facing the New Frontier with The Benefits of An AI Aide
Envision a world where every task, every project, and every brainstorming session you
undertake is complemented by an intuitive system, understanding your direction,
predicting your needs, and offering unparalleled assistance. That world is now a reality.
Digital Deputies can offer real-time solutions, suggestions, and insights. It is like having
a seasoned professional by your side, every step of the way. Let us ensure that the
future is not just automated, but elevated.
• Reflecting how far we have come in the Intelligent Automation journey
• Demonstrating real-world use cases and success stories using AI assistants
• Imagining a future where all organizations include a digital assistant and exploring
what it will take to get there?
12:30 pm - 1:00 pm
ONE-TO-ONE BUSINESS MEETINGS
12:30 pm - 1:00 pm
PEER-TO-PEER NETWORKING
12:30 pm - 1:00 pm
THINK TANK - Securing Buy-In for Scaling Success
Learn how to transform ambivalence into advocacy, ensuring that as your
solution scales, it is bolstered by collective enthusiasm, trust, and a shared
vision. The art and science of rallying stakeholder support can be tricky to
master, and as such, this session will focus on strategies to communicate
the solution’s value, highlight its potential, and address concerns proactively.
1:10 pm - 2:10 pm
LUNCH & LEARN
Miguel Navarro -
Head of Client Identity Verification and Authentication,
KeyBank
Join Miguel Navarro’s interactive keynote and Workshop defining the Chief
AI Officer. Using examples of ‘AI literacy’, Miguel argues that simply being an
expert in AI does not mean you can claim the title of Chief AI Officer.
Make sure to submit your prediction for the AI future for our final fireside chat!
2:15 pm - 2:45 pm
ONE-TO-ONE BUSINESS MEETINGS
2:15 pm - 2:45 pm
PEER-TO-PEER NETWORKING
2:15 pm - 2:45 pm
Elevate your ML Game: Create an Enterprise-Grade ML platform with Cloud Native Architectures
The session will delve into the key components and design principles
necessary to build a scalable ML infrastructure that can handle the
complexities of real-world data. We will be discussing the advantages of
leveraging cloud services and containerization technologies to enable
seamless scaling, deployment, and management of ML workloads, whilst
gaining practical knowledge and actionable strategies to elevate their
ML game.
3:00 pm - 3:30 pm
KEYNOTE - The AI Revolution in Smart Buildings
Buildings contribute nearly 40% of global emissions. But we can turn that colossal emissions challenge into the biggest, quickest win in the climate race – and the use of AI and digital is key. The use of connected, digital solutions for buildings can break down siloes and connect building systems to build resiliency and efficiency. Using dynamic AI to fine-tune a building, multiplying energy, emissions, cost, water and waste savings – delivers on the promise of smart, autonomous buildings.
3:20 pm - 3:50 pm
PLENARY PRESENTATION - Transforming Data into Progress: Machine learning as the engine of innovation in the Enterprise
Machine Learning is quickly becoming the driver of efficiency in Enterprises across all
sectors. Predictive analytics is revolutionizing finance with real-time risk assessment,
healthcare is being reshaped with AI-driven diagnostics, and retail is leveraging
customer insights for unparalleled personalization. But like an engine, Machine learning
has its challenges quirks. The fuel of Machine Learning, the data, must be continual
and high quality. This talk aims to provide those data solutions to fuel your Machine
Learning Engine, how Lakehouses and synthetic data can aid the process of any
machine learning project.
• Setting the scene for cross-industry benefits of Machine Learning and the
requirements for creating in-house Machine Learning projects.
• Balancing the good with the bad: The implications of poorly managing a Machine
Learning project
• Providing the solution to the data dilemma – how Lakehouses, synthetic data creation
and other data collaboration tools can solve the enormous data requirements for
Machine Learning
4:05 pm - 4:35 pm
ONE-TO-ONE BUSINESS MEETINGS
4:05 pm - 4:35 pm
PEER-TO-PEER NETWORKING
5:05 pm - 5:35 pm
Crafting vs. Contracting with AI: Clarify Your Decision Dilemma Between In-House or Out-Of-House implementation
The pivotal choice that many organizations face with new tech has arrived
with AI models. Outsourcing is less resource intensive in the short term and
an easy choice for enterprises making smaller initial steps in transformation.
On the other hand, proprietary AI models require intense resource allocation
and potentially an entire new team of AI experts but in return obtain an
entirely unique AI tool. This presentation offers a balanced examination
of the merits and challenges of each approach. By assessing factors like
cost-efficiency, customization, scalability, and IP control, attendees will be
equipped with the insights needed to make an informed decision tailored to
their organizational needs and future aspirations.
4:40 pm - 5:10 pm
ONE-TO-ONE BUSINESS MEETINGS
4:40 pm - 5:10 pm
PEER-TO-PEER NETWORKING
5:40 pm - 6:30 pm
Is Data King? How The Evergreen Challenge Of Data Organization And Governance Relates To AI Project Creation
It can be said that data is king. Join a roundtable that aims to facilitate an open
discussion between the data-centric, who remain focused on governance and guardrails;
and the AI project makers, who may be getting too ahead of themselves. Join to
hear the other sides arguments.
5:40 pm - 6:30 pm
Women in AI
A discussion on the state of female leadership in tech, the strategies businesses
should implement to create diversity and increase retention, and what it will take to
overcome the biggest roadblocks which women of the industry are facing.
5:50 pm - 6:40 pm
Measuring Digital Transformation – From Initial Implementation to Improvement
A comprehensive approach to evaluating digital transformation initiatives at every
stage. Beginning with the initial rollout, the discussion will emphasize the importance
of establishing clear metrics that align with business objectives, ensuring that digital
initiatives are delivering the desired outcomes. Using performance analytics, user
adoption rates, and ROI analysis, Baqar Shameem brings AI implementation to reality,
debating whether certain digital implementations are truly beneficial.
7:00 pm - 9:00 pm
DRINKS RECEPTION
With Day 1 ending, enjoy a drinks reception and network with
fellow attendees and whilst you’re here, get a fun portrait
done in any style by speed painters! Get a Pirate Painting, a
Superhero Sketch or even a Digital Depiction as you enjoy some
drinks and canapes as the sun sets over Miami!
