Day 2: Thursday, May 2nd 2024

The Intelligent Automation Exchange USA is North America's premier invitation-only community meeting for senior leaders in AI and Automation. View Day 2 of the event agenda.

Opening Keynotes

7:45 am - 8:30 am EVENT REGISTRATION AND BREAKFAST

8:30 am - 8:40 am EXCHANGE WELCOME AND CHAIRPERSON’S OPENING REMARKS

8:40 am - 9:10 am OPENING KEYNOTE PRESENTATION - The Connective Tissue of AI: How Enterprise Architecture Can Realistically Implement New Technology

Over the two days of the event, we will hear and talk on some incredibly exciting technology. These technologies can be mesmerizing, igniting our imagination. But at the same time, these topics can become speculative, and simple questions such as “How do we implement all of this?” can get swept under the rug. Join us in a presentation that emphasizes the adhesive nature of Architecture. A presentation which refocuses on those simple question and aims to arm those attending with a strategy to implement new technology.


• Using case studies by our speaker to demonstrate tangible strategy

• Focusing on the implementation process of new technology, such as generative AI

• Discussing enterprise alignment and when the question of when to retire technology

9:10 am - 9:40 am PLENARY PRESENTATION - Cultivating the Core of AI Excellence: Strategic Talent Acquisition

The competitive landscape of AI talent acquisition can be extremely tricky. As seen in many of our other sessions, it is difficult to even define the talent needed. This session reveals how enterprises can attract and retain top AI experts through innovative recruitment strategies, cutting-edge project opportunities, and a culture that champions continuous learning and growth. We will study successful case studies, from tailored outreach programs to partnerships with academic institutions, highlighting how a focused approach to talent can transform your AI capabilities and solidify your position as a leader in the era of intelligent technology.


• Defining the characteristics needed when identifying AI talent

• Presenting innovative recruitment strategies that can entice the highest value specialists in the industry

• A look at previous case studies that can reveal key elements to the talent acquisition process

9:45 am - 10:15 am ONE-TO-ONE BUSINESS MEETINGS

10:20 am - 10:50 am PEER-TO-PEER NETWORKING

10:20 am - 10:50 am WORKSHOP Tradition Meets Innovation: Modernizing Legacy Systems in The Age of Intelligent Automation

How can a digital transformation strategy tackle or incorporate a legacy

system that “just works”? Brainstorm how to combat the challenge many

AI leaders face around modernizing without compromising operational

integrity. Take the opportunity to draw strategies from your peers to ensure

successful, value-driven integration.

10:55 am - 11:25 am ONE-TO-ONE BUSINESS MEETINGS

10:55 am - 11:25 am PEER-TO-PEER NETWORKING

11:25 am - 11:55 am PLENARY PRESENTATION - AI In Cybersecurity: Fortifying The Digital Frontier with New Technologies.

With innovative technologies comes new threats to your business security. It is now necessary to adopt Intelligent Automation tools to revolutionize threat detection, response strategies, and system fortifications. Featuring expert analyses, hands-on demonstrations, and case studies from the field, the session aims to illuminate the transformative role of AI and ML in bolstering digital defenses. Equip yourself with the insights to leverage Intelligent Automation as a formidable ally in the ever-evolving battle of cyber resilience.


• A frank assessment of the malicious use of new technologies against enterprises

• Highlighting how machine learning is creating a new level of cybersecurity

• Discussing how you can implement generative AI into your security needs now

Roundtables Day 2

12:00 pm - 12:40 pm Future-Proofing Automation

With the discussion of how the industry is rapidly changing, it is easy to become a tech magpie, picking up everything shiny and new. It can be useful to evaluate what has not changed and what stays consistent in the Digital transformation Journey.

12:00 pm - 12:40 pm Eco-Automation: Harnessing Market Demand for Sustainability

With pressure from government, in the form of both regulation and subsidies, and consumer pressure to go green, using AI for sustainability can be the leverage your project might need in order to acquire more time and resources. This roundtable will focus on AI solutions to sustainability, and how focusing on eco-automation can provide benefits for stakeholder buy in.

12:00 pm - 12:40 pm Measuring Digital Transformation – From Initial Implementation to Improvement.

A comprehensive approach to evaluating digital transformation initiatives at every stage. Beginning with the initial rollout, the discussion will emphasize the importance of establishing clear metrics that align with business objectives, ensuring that digital initiatives are delivering the desired outcomes. Using performance analytics, user adoption rates, and ROI analysis, Baqar Shameem brings AI implementation to reality, debating whether certain digital implementations are truly beneficial. 


12:40 pm - 2:30 pm NETWORKING LUNCH

Take time to recharge and have lunch, on day 2

of the Exchange. Get involved by submitting your

predictions of the AI future for our final fireside chat!

1:35 pm - 2:40 pm ONE-TO-ONE BUSINESS MEETINGS

3:00 pm - 3:30 pm PEER-TO-PEER NETWORKING

2:10 pm - 2:40 pm THINK TANK - Fin AI: Automating One of The Most Difficult Parts of any AI Leaders’ Job Regardless of Industry – ROI

With AI sales predictions being one of the most popular use cases of

2023, the most tedious part of an AI leaders’ job, convincing others of the

amazing benefits of automation, has become so much easier. Financial AI

tools are also not confined to the finance sector, more industries than ever

have implemented some form of Fin AI. Join in discussing how to leverage

financial AI to bolster your strategy.

2:40 pm - 3:10 pm PLENARY PRESENTATION - Blueprint for Brilliance: Consultancy’s Role in AI Transformation

Discover the strategic advantage of partnering with an AI consultancy to

elevate your enterprise’s AI initiatives. This presentation will outline how specialized consultancy services can not only expedite the integration of AI into your operations but also refine your approach to talent acquisition, ensuring you attract and nurture the industry’s best. From identifying the skill gaps in your existing teams to providing bespoke training and mentorship programs, learn how a consultancy’s expertise can be the catalyst for building a robust, innovative AI workforce tailored to your company’s vision and goals


• Explaining how expediting AI comprehension and integration can save an Enterprise at the lower levels of AI maturity an enormous amount of time and resources.

• Providing advice on talent acquisition, AI implementation strategy and enterprise culture shifts.

• Allowing your enterprise to remain agile and robust to the future of technological complexity. Partnering with a consultancy that specializes in technological innovation.

3:10 pm - 4:05 pm PANEL DISCUSSION - The Rise of The AI Job Title: What the Creation of New Job Titles and Job Descriptions Can Do for AI Adoption

Previously reserved for tech and software companies, the AI job title has exploded over the last 2 years, entering healthcare, finance, retail, and fashion. Entire departments are being made around AI, and what does this exactly mean for the companies that are adopting these job titles? Defining your profession around AI gives unprecedented legitimacy to the disruptive technology. Changing the mindset of the enterprise from fearful to empowered by AI.


• Creating an AI department and assessing its effect on enterprise psychology

• Redefining professionalism to bring legitimacy to AI

• Quelling negative media portrayals through effective internal communications strategies

4:05 pm - 4:35 pm CLOSING KEYNOTE/ FIRESIDE CHAT - Predicting The Future: Creating The Next Wave of AI Excellence

Did you submit your predictions for the future of AI? Get involved as we round off the Exchange by picking out anonymous predictions made by attendees during lunch on day 1 and 2. This is an open discussion that sets us looking towards the future, whilst reflecting on the predictions the AI leaders have predicted, and stave off feelings of uncertainty from within the field.

4:35 pm - 4:45 pm CHAIRPERSON’S CLOSING REMARKS AND END OF IA EXCHANGE MIAMI 2023