Gary Sorrentino

The intersection of customer, user, and employee experience is defining the way that CIOs evaluate and implement new technology. A seamless experience can lead to client growth and retention, employee satisfaction, increased cost savings, improve clearance times for bottlenecks, and drive high ROIs. Listen and discuss with Gary Sorrentino, Global CIO of Zoom, what the video conferencing giant is doing to connect these threads and the impact it can have on your enterprise both now, and in five years. This fireside chat will include:

• Promoting client retention and growth in a post-pandemic landscape
• Leveraging AI and Automation to positively impact business insights and promote future business growth
• Generating a workplace culture that engages employees both at home and in the office