Does your organization have a Continuous Improvement, Lean Six Sigma, or process design capability? If so, are they part of your RPA practice or rollout team? How do they engage in the design and rollout of a bot?

This presentation explores:

• Structure of the RPA team: what role does the Process Designer or LSS practitioner play, versus other team members?
• “BA” or “BB”: is your process designer a Business Analyst or a Black Belt?
• How does LSS experience contribute to the strength of the team?
  

Presentation by: Iris Gregoriou, Assistant Vice President, Head of Continuous Improvement, Investment Division, Manulife