Boeing's Decision Intelligence & Automation (DIA) team as stood up in 2017, has grown throughout the Enterprise to deliver over a million hours of efficiency, cost savings, and capacity savings. We'll be joined by Adrian-Vincent Usi, who'll be outlining how Boeing has applied Decision Intelligence (DI) to Automation capabilities to enhance digital workers to intelligent digital workers by:

• Outlining the timeline that led to incorporating DI into RPA Digital Workers/BOTs
• Explaining how DIA has supported front-line access management teams to reduce cycle time by 20%, increase quality, and improve customer experience
• How DI will grow within Boeing to mature Digital Workers to an Intelligent Digital Workforce