Dimitri Metzger

Digital, Data & IT Business Partner for Development & Medical Units & AI Merck

· Currently focused as Technology Lead in Merck Healthcare R&D on building technology roadmaps and implementing data-driven and AI-based projects globally.

· Until 2019 worked as Global Program Manager to implement digital workflows and e-signature technology for all Merck business units

· Joined Merck as Product Owner/Project Manager for Strategic SaaS & Digital Transformation within the Merck Group Functions

· Previously working in Inhouse and External Consulting

Main Conference Day 1, Wednesday, 4 December 2024

10:30 AM Mastering the Technical and Human Dimensions of Gen AI Implementation

Nico Bitzer, Co-Founder & CEO, Bots & People, Stiv Sterjo, Smart Analytics & AI Cluster Lead, Google and Dimitri Metzger, IT Business Partner for Healthcare R&D, Merck, Room Universe

Join a distinguished panel of CIOs and executives as they explore not only the technical complexities of implementing Gen AI but also the essential human aspects that drive success in large organizations. This session will offer a balanced perspective, highlighting both cutting￾edge strategies and the people-centric approaches needed to embed AI at scale. Designed for both Gen AI experts and business leaders, the discussion will provide actionable insights into navigating large-scale AI deployment while empowering your workforce.

• Upskilling and Workforce Training: How can organizations effectively reskill and train employees to harness Gen AI? Explore best practices for continuous learning, digital fluency, and creating a culture of innovation.

• Communication and Change Management: Understand the role of transparent communication in minimizing resistance to AI adoption. Learn how to guide teams through the cultural and organizational shifts brought by Gen AI technologies.

• Architectural Frameworks: Designing robust, scalable AI systems while fostering collaboration between human experts and AI tools.

• Advanced Integration Techniques: How to integrate Gen AI seamlessly within existing IT infrastructures while ensuring cross-functional collaboration.

• Optimization and Scalability: Techniques to optimize AI models not only for performance but also for human-centered design, ensuring that the technology enhances productivity without overwhelming teams.

• Data Management, Security, and Ethical Considerations: Establishing secure, ethical data management practices, while building trust among employees and ensuring regulatory compliance.

• Human-AI Collaboration: Developing systems where AI augments human creativity and decision-making, rather than replacing human workers, ensuring a smoother transition to AI-powered workflows.


By focusing on both the human and technical elements of AI deployment, this panel will provide a comprehensive roadmap for organizations aiming to leverage Gen AI while empowering their people

2:30 PM Creating AI-Augmented Patient Education Materials

Dimitri Metzger, IT Business Partner for Healthcare R&D, Merck, Room Jupiter

  • Data analysis of patient needs and real language used in specific disease areas
  • Develop a Gen AI based solution that leverages insights and can cross check patient education drafts and advise on better language
  • Next step: let solution create customized material from scratch

Check out the incredible speaker line-up to see who will be joining Dimitri.

Download The Latest Agenda