Business Cases & Tech: Transition from POCs
to robust, enterprise-wide applications that deliver real value and ROI

03 - 05 December, 2024 | Sheraton Amsterdam Airport Hotel and Conference Center; Amsterdam, The Netherlands

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Robert Chilvers

Chief Data & AI Officer Newcross Healthcare

Robert’s career spans over 20 years in data & analytics across a wide range of industries (energy; marketing; fintech; loyalty; media/publishing) from start-ups to established global businesses. He specialises in bringing actionable insight to the whole organisation through robust data governance, building cutting-edge analytics and artificial intelligence. Both as a thought-leader and operator, Robert uses the latest technologies to enable companies to grow, expand their services for clients, and support colleagues in their work. Most recently, Robert has been Data Director at an energy technology business Kaluza, where he was responsible for shaping the platform’s pioneering use of data as a market differentiator. Previously he held senior roles helping Virgin launch their new rewards club, and The Guardian with transforming how they use reader information. Born a problem solver, Robert was naturally drawn to a career in data & technology and this extends to his personal interests in playing bridge, cryptic crosswords and quizzes!

Main Conference Day 1, Wednesday, 4 December 2024

4:30 PM Developing ‘NewcrossGPT’ to Drive Operational Efficiency

Robert recently joined Newcross to help the business maintain it’s competitive advantage in the age of AI. His first project has been to leverage Generative AI to increase the operational efficiency of the business and effectiveness of its people. In this session Robert will cover:

• Developing a ‘NewcrossGPT’ to enable staff to leverage Generative AI capabilities with internal data and IP

• Creating unique contexts for each team, such as sales, marketing and engineering, to enhance the effectiveness

• The method for deciding what data to train the model on and the governance structures around data access

• Ensuring that data used in the system is both secure and not ending up in OpenAI’s data set

• Taking an agile approach to technology implementation – move quickly and avoid investing too much in any single system given the pace of change

Check out the incredible speaker line-up to see who will be joining Robert.

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IQPC Gesellschaft für Management Konferenzen mbH
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Management: Torben Haagh, Richard A. Worden, Michael R. Worden