Robert Chilvers

Chief Data & AI Officer Newcross Healthcare

Robert’s career spans over 20 years in data & analytics across a wide range of industries (energy; marketing; fintech; loyalty; media/publishing) from start-ups to established global businesses. He specialises in bringing actionable insight to the whole organisation through robust data governance, building cutting-edge analytics and artificial intelligence. Both as a thought-leader and operator, Robert uses the latest technologies to enable companies to grow, expand their services for clients, and support colleagues in their work. Most recently, Robert has been Data Director at an energy technology business Kaluza, where he was responsible for shaping the platform’s pioneering use of data as a market differentiator. Previously he held senior roles helping Virgin launch their new rewards club, and The Guardian with transforming how they use reader information. Born a problem solver, Robert was naturally drawn to a career in data & technology and this extends to his personal interests in playing bridge, cryptic crosswords and quizzes!

Main Conference Day 1, Wednesday, 4 December 2024

10:00 AM C-Level Talk: Mastering the Technical Landscape of Gen AI Implementation

Join a distinguished panel of CIOs as they dive deep into the technical complexities of Gen AI, sharing advanced strategies, innovative solutions, and their experiences in navigating the challenges of large-scale AI deployment. This session is designed for Gen AI experts seeking technical insights from leading industry practitioners.

• Architectural Frameworks: Designing and implementing robust architectural frameworks

 for Gen AI systems

• Advanced Integration Techniques: Leveraging advanced integration techniques to

 seamlessly incorporate Gen AI into existing IT infrastructures

• Optimization and Scalability: Employing cutting-edge methods to optimize AI models for

 scalability and performance across diverse enterprise environments

• Data Management and Security Protocols: Establishing comprehensive data

 management and security protocols to ensure integrity, compliance, and protection

• Predictive Analytics and Future-Ready Solutions: Utilizing predictive analytics to foresee

 trends and develop future-ready Gen AI solutions

4:30 PM Developing ‘NewcrossGPT’ to Drive Operational Efficiency

Robert recently joined Newcross to help the business maintain it’s competitive advantage in the age of AI. His first project has been to leverage Generative AI to increase the operational efficiency of the business and effectiveness of its people. In this session Robert will cover:

• Developing a ‘NewcrossGPT’ to enable staff to leverage Generative AI capabilities with internal data and IP

• Creating unique contexts for each team, such as sales, marketing and engineering, to enhance the effectiveness

• The method for deciding what data to train the model on and the governance structures around data access

• Ensuring that data used in the system is both secure and not ending up in OpenAI’s data set

• Taking an agile approach to technology implementation – move quickly and avoid investing too much in any single system given the pace of change

Check out the incredible speaker line-up to see who will be joining Robert.

Download The Latest Agenda