Richard Smullen

CEO Pypestream

Richard is the founder and CEO of NY-based Pypestream, a transformative AI-powered automation platform. With a team of 100 extraordinary people around the world, Pypestream serves some of the world's leading companies, including P&G, Max, RCCL, Restaurant Brands, Chubb, and Google, and is currently accessible by 350M+ consumers worldwide. Pypestream is changing the customer and service landscape with on-demand, streamlined experiences that replace call-centers, apps and chatbots. 

Generative AI Week 2024 Day Two: Tuesday, 8 October

3:20 PM The Next Frontier in Automation: How Pypestream is Merging Conversational AI with Generative AI for Smarter Customer Solutions

In this talk, our CEO and Founder, Richard Smullen, will discuss how Pypestream is pioneering this next frontier in automation by merging the best of both AI technologies to deliver smarter, more adaptive customer solutions.

We'll explore how Conversational AI powers personalized, real-time engagement, while Generative AI enables dynamic content creation and decision-making at scale at large, global enterprises. Learn how Pypestream's innovative approach helps businesses drive efficiency, elevate customer experiences, and future-proof their operations through automation that’s not only reactive but proactive. 

Check out the incredible speaker line-up to see who will be joining Richard.

Download The Latest Agenda