Conference Day One - Tuesday 1st April 2025
This agenda is subject to change.
Generative AI is transforming industries, and board-level insight is critical for balancing innovation, value, and risk. This panel discussion explores how boards are evolving their approaches to AI, driving value creation while maintaining governance. Attendees will learn strategic frameworks that support sustainable AI adoption across enterprises.
· Aligning AI initiatives with long-term business goals to maximize value.
· Evaluating the cost-benefit balance of AI investments to ensure sustainability.
· Developing risk management frameworks that address ethical, financial, and operational AI risks.
Implementing Generative AI that directly impact customer processes is a significant challenge for enterprises, especially in highly regulated industries like banking and financial services. Navigating regulation, risk, and the demand for explainability makes scaling GenAI complex but essential for delivering customer-centric innovation. This session explores how Lloyds is navigating successfully bringing GenAI use cases to life within customer-facing operations.
The era of AI experimentation is over. Success now depends on scaling initiatives across the enterprise, but for most enterprises, the path to adoption has been anything but smooth. Instead of transformation, AI has created friction between IT and business teams, stalled initiatives, and exposed deeper organizational misalignment. New research from Writer underscores just how severe this disconnect is: 42% of C-suite executives say the process of adopting generative AI is tearing their company apart.
With agentic AI now in play, enterprises face a critical crossroads: address these challenges head-on or risk failing behind. In this session, Brian O’Reilly will unpack insights from Generative AI Adoption in the Enterprise, breaking down the biggest barriers organizations face and highlight what the most successful companies are doing differently. From setting a bold AI strategy to rebuilding workflows and driving IT-business collaboration, this session will provide a clear blueprint for scaling agentic AI across the enterprise.
Unlock the full potential of AI by delving into the power of pristine, governed data that fuels AI with precision and purpose. This dynamic session will captivate you with groundbreaking insights into the synergy between Informatica's cutting-edge data solutions. Experience case studies and tangible demos that reveal how clean, accurate data forms the backbone of responsible AI innovation. Engage with stories of enterprise success, where ethical considerations meet data excellence, driving transformative outcomes.
Join Steve to explore how impeccable data governance ignites a future where AI advancements thrive with trust and integrity.
As enterprises adopt large language models (LLMs), ensuring proper validation and governance becomes critical to avoid risks and ensure compliance. Validating LLMs for accuracy, fairness, and accountability is essential to maintain trust and mitigate bias. This session explores the importance of establishing rigorous AI governance frameworks and validation processes to scale generative AI responsibly.
As AI capabilities expand exponentially, the imperative for responsible development and deployment becomes paramount for business success and societal well-being. Navigating the complex landscape of responsible AI requires a proactive approach that balances innovation with ethical considerations, ensuring long-term sustainability and trust in AI-driven enterprises.
• Establishing cross-functional ethical AI committees to guide development and implementation decisions
• Implementing robust AI governance frameworks that prioritize transparency, fairness, and accountability
• Investing in continuous education and upskilling programs focused on responsible AI practices
In an era where artificial intelligence is transforming industries, organizations must adapt their infrastructure to leverage AI's full potential. This session explores why a robust AI infrastructure strategy is essential for businesses to remain competitive and innovative. From scalability to integration, we’ll discuss the key components of AI infrastructure, common challenges, and how aligning infrastructure tightly with AI goals can drive efficiency, improve decision-making, and create new business opportunities. Attendees will leave with a clear understanding of why AI infrastructure is not just an IT necessity but a strategic enabler of growth.
Delivering real business value from AI requires a synchronized approach across four key dimensions: infrastructure, data, code, and models. Each area involves different stakeholders with distinct priorities, creating friction when moving from lab experiments to live production. This session explores how to align these dimensions consistently throughout the AI lifecycle—ensuring smoother transitions from exploration to deployment.
As enterprises scale their generative AI initiatives, choosing the right infrastructure strategy becomes crucial for maximizing performance, cost-efficiency, and data control. The evolving landscape of AI models, including the trend towards smaller, more efficient architectures, presents new opportunities and challenges in infrastructure decisions that can significantly impact an organization's AI success and competitive edge.
• Conducting comprehensive TCO analyses comparing on-prem, cloud, and hybrid infrastructure options
• Exploring smaller, domain-specific AI models to reduce computational demands and costs
• Implementing flexible infrastructure strategies that adapt to evolving AI model architectures
Join us for a 30-minute fireside chat featuring Graham Taylor, Senior Director & Head of Innovation at Capgemini, and Bobby Hyam, Senior Solutions Engineer at Glean. This session will explore current marketplace trends, the future of AI in business, and practical tips on scaling and operationalising Generative AI. The discussion aims to provide IT leaders with valuable perspectives and actionable strategies to harness AI for enhancing business operations and achieving strategic goals.
This session will provide insights into the critical decisions and frameworks guiding the enterprise’s successful implementation of generative AI initiatives, emphasizing how to focus on selecting solutions that address meaningful business challenges.
In the rapidly evolving landscape of generative AI, a value-led approach to implementation is crucial for achieving tangible business outcomes and sustainable competitive advantage. By aligning GenAI initiatives with strategic objectives and focusing on measurable impact, organizations can navigate the complexities of AI adoption and drive meaningful business transformation.
Delve into:
• Developing a comprehensive value hypothesis to guide GenAI use case prioritization
• Implementing iterative, agile methodologies for rapid prototyping and scaling of AI solutions
• Establishing robust measurement frameworks to track ROI and continuously refine implementation strategies
Haleon has embarked on a transformative GenAI journey, integrating Generative AI across its R&D and enterprise functions to drive innovation and enhance operational efficiency. From building specific GenAI capabilities to navigating compliance and regulatory challenges, Haleon’s experience offers valuable insights for any organization looking to scale GenAI initiatives. This talk will cover Haleon’s biggest GenAI use cases, their successes and struggles, highlighting what business leaders need to consider as they integrate GenAI into their strategy and product roadmaps.
• Aligning GenAI capabilities with enterprise strategy and ensure data-driven product innovation.
• Navigating compliance, privacy concerns, and ethical implications in GenAI applications.
• Fostering collaboration between data teams and product management for scalable, effective AI deployment.
NatWest’s Cora+ chatbot has undergone significant evolution, transitioning from Cora to Cora+. This journey has been marked by milestones, customer feedback-driven enhancements, and challenges in implementing new initiatives such as generative AI.
We have prioritized daily monitoring to limit potential chatbot errors and performance issues and ensure our customers receive the best possible outcome.
We are also continuing to iteratively innovate to provide the best possible experience for our customers whilst using new and emerging technologies. Attend this talk to delve into:
As generative AI moves beyond the initial excitement, organizations face the critical challenge of integrating these technologies into their operational fabric. This session explores the strategies and best practices for scaling GenAI initiatives while navigating regulatory hurdles, managing risks, and ensuring authentic, value-driven outcomes.
Business leaders can effectively operationalize GenAI by:
• Implementing robust governance frameworks to ensure ethical and compliant AI use
• Developing full-stack content solutions that integrate GenAI into existing workflows
• Balancing automation with human oversight to maintain brand authenticity and mitigate
Modern AI demands a platform that seamlessly integrates retrieval, ranking, and generation while maintaining operational efficiency at scale. Vespa.ai presents an advanced AI engine that unifies complex AI workflows, enabling high-performance retrieval-augmented generation (RAG), optimized ranking, and real-time AI-driven search. This session will explore how organizations can leverage state-of-the-art infrastructure to enhance data operations, deliver precise results, and dramatically shorten production cycles.
BT’s journey in delivering a robust Generative AI platform has revolutionized how they approach data science, natural language processing (NLP), and AI-driven decision-making. This platform enables faster time-to-market, cost reduction, and seamless integration, empowering teams to develop and deploy AI agents at scale. In this session, explore how BT's GenAI platform is setting new standards for enterprise AI deployment and delivering on next-generation AI capabilities.
• Leveraging a multitenancy platform to accelerate AI delivery and reduce costs.
• Building and deploy NLP-driven agents across enterprise use cases to enhance decision-making.
• Integrating AI with existing infrastructure for smoother workflows and faster innovation.
As generative AI becomes increasingly integral to business operations, it introduces novel security challenges that demand immediate attention and innovative solutions. Addressing these security concerns is crucial for safeguarding sensitive data, maintaining regulatory compliance, and ensuring the responsible use of AI within enterprise environments, ultimately protecting both business interests and stakeholder trust.
• Implementing robust prompt security measures to prevent injection attacks and data leaks
• Developing AI-specific data loss prevention strategies integrated with existing enterprise security infrastructure
• Establishing comprehensive monitoring and control systems for GenAI usage and output
The way humans interact and collaborate with AI is taking a dramatic leap forward with agentic AI. AI agents are the new thing. What are they? How does GenAI lower the barriers for organisations to get value from AI without risking your data, processes, governance and culture? We will share an overview of:
As generative AI evolves, agentic systems and fine-tuning techniques are emerging as powerful tools for creating task-oriented models that deliver precise, controllable outcomes. This panel explores cutting-edge research and practical applications of these technologies, offering insights into how enterprises can leverage them to create more efficient, targeted AI solutions.
Business leaders can harness agentic systems and fine-tuning by:
• Investing in research partnerships to stay at the forefront of AI advancements
• Identifying specific tasks where fine-tuned models can deliver significant efficiency gains
• Developing strategies to balance model control with adaptability in enterprise applications
AI agents represent a paradigm shift in how businesses interact with and leverage artificial intelligence, offering unprecedented levels of autonomy and task completion capabilities. As these intelligent agents evolve to handle complex workflows and decision-making processes, understanding their potential and implementing effective user interfaces becomes crucial for organizations seeking to maximize efficiency, innovation, and competitive advantage.
This panel discussion will delve into:
• Identifying high-impact use cases for AI agents across various business functions
• Investing in developing intuitive, user-friendly interfaces that facilitate human-AI agent collaboration
• Implementing robust governance frameworks to ensure responsible and ethical AI agent deployment
As generative AI reshapes the business landscape, ensuring widespread AI literacy and access within organizations is crucial for driving innovation and maintaining competitive edge. By empowering employees across all levels with AI knowledge and tools, companies can unlock new realms of creativity, efficiency, and problem-solving capabilities, leading to transformative outcomes and a future-ready workforce.
• Implementing comprehensive AI literacy programs tailored to different roles and departments
• Developing user-friendly AI platforms and interfaces that encourage widespread adoption and experimentation
• Establishing clear governance frameworks that balance accessibility with responsible AI use
As organizations move beyond proof-of-concepts, the challenge shifts to implementing generative AI solutions that deliver tangible value across the enterprise. This panel explores strategies for scaling GenAI initiatives, from building robust frameworks to managing costs and ensuring continuous improvement in a rapidly evolving technological landscape. Learn how business leaders are effectively operationalizing value-adding GenAI by:
• Developing enterprise-wide frameworks that accelerate deployment and ensure consistency
• Implementing cost-effective strategies for model fine-tuning and scalable infrastructure
• Fostering a culture of continuous improvement and shared capabilities across teams